Thinking of some ways digitalisation has been causing problems in the workplace over the past dec...
Thinking of some ways digitalisation has been causing problems in the workplace over the past decades.
1. Doing things in the same ways and in the same timeframe, just now with computers. Computers that require passwords and power and where data sometimes gets lost, or stolen by bad actors half-way across the planet.
2. Making things in one workarea easier with computers – leading to layoffs. People who fail to learn the new system in a given time are laid off. The people left have to work just as hard as before, just now with twice the output and fewer colleagues. So they quit in the end as well. Better to hire someone who can't remember any better. Firing and hiring comes with costs, but it's another budget post so the connection is invisible, or vague at best.
3. Making things easier in one workarea that simultaneously increases the workload for someone else, because increasing the output capacity in one location doesn't automatically increase the input capacity somewhere else.
4. Doing things in more timeconsuming ways, because computers manifest new opportunities for collecting data and adding strict rules of access and operations that remove any flexibility that was there before.
The good news is that by making bad systems we have now created new problems that we can spend time solving tomorrow.