Reports of content moderator trauma have been running in mainstream media since at least 2014. An...
Reports of content moderator trauma have been running in mainstream media since at least 2014. And some of these reports reference events 10 years prior. In essence, many of us have been failing these people for at least two decades by not keeping companies accountable and continuing to support their products.
That's a hard pill to swallow, but these days I believe we need more uncomfortable honesty for any type of change to happen. Acknowledging our own role in all of it can only be a good thing going forward.
This largely hidden sector of the social media and AI industries is only growing.
https://www.wired.com/2014/10/content-moderation/